Plumbing Operations Coordinator - Dispatcher

Premier Plumbers Inc.; Sarasota (FL); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health coverage

Life insurance

Paid holidays

Daily breakfast at the shop

401(k) with 4% company match after 1 年

One week of vacation time after 1 year

Job summary

Premier Plumbers Inc. in Sarasota, FL, is seeking a full-time Plumbing Operations Coordinator - Dispatcher to support service operations across the Tampa area. You will answer customer inquiries, schedule and dispatch technicians, manage work orders, and keep customers informed.

This role requires ServiceTitan experience, excellent communication, and strong organizational skills to multitask in a fast-paced environment. Preference given to candidates living near the service area.

Qualifications

• ServiceTitan experience.
• Strong communication and customer service skills.
• Excellent organizational and multitasking abilities.
• Ability to work efficiently in a fast-paced industry.
• Previous plumbing dispatch experience and living within or near the work area are highly preferred.

Responsibilities

• Answer customer inquiries.
• Schedule and dispatch plumbing technicians.
• Manage and update work orders.
• Coordinate communication between customers and field staff.
• Balance priorities and solve scheduling challenges.

Skills

Strong communication

Excellent organizational skills

Multitasking abilities

Ability to work efficiently in a fast‑

ServiceTitan experience

Tools

ServiceTitan

Job description

Are you the kind of person who can keep schedules organized, teams informed, and customers confident, all while staying cool under pressure? Premier Plumbers is looking for a full-time Plumbing Operations Coordinator - Dispatcher to join our team in Sarasota, FL, supporting our service area throughout Tampa, FL. If you're seeking a rewarding dispatching opportunity where your communication, coordination, and problem-solving skills can make a real impact.

QUALIFICATIONS

• ServiceTitan experience
• Strong communication and customer service skills
• Excellent organizational and multitasking abilities
• Ability to work efficiently in a fast-paced industry

Previous plumbing dispatch experience and living within or near the work area are highly preferred.

PAY

$24-$28 per hour

BENEFITS

• Health coverage
• Life insurance
• Paid holidays
• Daily breakfast at the shop
• A 401(k) with 4% company match after 1 year
• One week of vacation time after 1 year

Keep reading to learn more about this dispatching role!

A DAY IN THE LIFE OF A PLUMBING OPERATIONS COORDINATOR - DISPATCHER

This is a full-time dispatching position based in Sarasota, FL, supporting plumbing service operations throughout the Tampa, FL service area.

In this role, you'll answer customer inquiries, schedule and dispatch plumbing technicians, manage and update work orders, and coordinate communication between customers and field staff. Throughout the day, you'll balance priorities, solve scheduling challenges, and ensure every customer and technician receives the support they need.

ABOUT US

At Premier Plumbers, we promise to deliver affordable plumbing repairs and installations without ever compromising quality. We are a family-owned business with three generations working to deliver unmatched residential and commercial services to the Sarasota area.

ARE YOU READY TO JOIN US?

We're searching for someone who takes pride in staying organized, solving problems, and helping a team succeed. If that sounds like you, to be our Plumbing Operations Coordinator - Dispatcher! Our initial application process is fast, simple, and mobile-friendly.