Plumbing Dispatch & Operations Coordinator

Premier Plumbers Inc.; Sarasota (FL); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health coverage

Life insurance

Paid holidays

Daily breakfast at the shop

401(k) with 4% company match after 1 年

One week of vacation time after 1 year

Job summary

Premier Plumbers Inc. in Sarasota, FL, is seeking a full-time Plumbing Operations Coordinator - Dispatcher to support service operations across the Tampa area. You will answer customer inquiries, schedule and dispatch technicians, manage work orders, and keep customers informed.

This role requires ServiceTitan experience, excellent communication, and strong organizational skills to multitask in a fast-paced environment. Preference given to candidates living near the service area.

Qualifications

• ServiceTitan experience.
• Strong communication and customer service skills.
• Excellent organizational and multitasking abilities.
• Ability to work efficiently in a fast-paced industry.
• Previous plumbing dispatch experience and living within or near the work area are highly preferred.

Responsibilities

• Answer customer inquiries.
• Schedule and dispatch plumbing technicians.
• Manage and update work orders.
• Coordinate communication between customers and field staff.
• Balance priorities and solve scheduling challenges.

Skills

Strong communication

Excellent organizational skills

Multitasking abilities

Ability to work efficiently in a fast‑

ServiceTitan experience

Tools

ServiceTitan

Job description

Premier Plumbers Inc. in Sarasota, FL, is seeking a full-time Plumbing Operations Coordinator - Dispatcher to support service operations across the Tampa area. You will answer customer inquiries, schedule and dispatch technicians, manage work orders, and keep customers informed.

This role requires ServiceTitan experience, excellent communication, and strong organizational skills to multitask in a fast-paced environment. Preference given to candidates living near the service area.