Plumbing & HVAC Service Leader — Drive Growth & Service
1-800-Plumber + Air of Woodbridge
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
1-800-Plumber + Air of Woodbridge is seeking an experienced Home Service Manager to lead our Plumbing & HVAC service operations. This hands-on leadership role requires oversight of technicians, driving growth, and delivering high-quality customer service.
You will manage daily operations, coach staff, and coordinate crews to maximize productivity while monitoring profitability and growth. A strong background in residential service and sales is essential.
Qualifications
- 3+ years of Plumbing/HVAC/Home Service management experience.
- Strong knowledge of residential service operations.
- Experience managing technicians and field employees.
- Strong sales and customer-service skills.
- Valid driver's license.
Responsibilities
- Manage daily Plumbing & HVAC service operations
- Lead, train, and hold technicians accountable
- Dispatch and coordinate crews to maximize productivity
- Review estimates, jobs, callbacks, and customer concerns
- Help technicians improve sales and customer service
- Monitor revenue, labor, material costs, and profitability
- Recruit and develop Plumbing & HVAC technicians
- Ensure jobs are completed correctly and customers receive excellent service
- Work with ownership to grow the business and achieve monthly goals
Skills
Tools
Job description
1-800-Plumber + Air of Woodbridge is seeking an experienced Home Service Manager to lead our Plumbing & HVAC service operations. This hands-on leadership role requires oversight of technicians, driving growth, and delivering high-quality customer service.
You will manage daily operations, coach staff, and coordinate crews to maximize productivity while monitoring profitability and growth. A strong background in residential service and sales is essential.
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