HOME SERVICE MANAGER PLUMBING HVAC Woodbridge

1-800-Plumber + Air of Woodbridge; Woodbridge (VA); Vor Ort; USD 70.000 - 95.000; Vollzeit

Benefits dieser Stelle

Performance bonus

Free uniforms

Paid time off

Company vehicle

Zusammenfassung

1-800-Plumber + Air of Woodbridge in Woodbridge, VA is seeking an experienced Home Service Manager to lead our Plumbing & HVAC service operations. This hands-on leadership role requires guiding technicians, coordinating daily work, and driving profitable growth in the service department.

You will monitor performance, review estimates, and coach staff to improve sales and customer service while ensuring top‑quality workmanship.

Qualifikationen

• 3+ years of Plumbing, HVAC, or Home Service management experience.
• Strong knowledge of residential service operations.
• Experience managing technicians and field employees.
• Strong sales and customer-service skills.
• Organized and able to work in a fast-paced environment.
• Valid driver's license.
• Experience with ServiceTitan.

Aufgaben

• Manage daily Plumbing & HVAC service operations
• Lead, train, and hold technicians accountable
• Dispatch and coordinate crews to maximize productivity
• Review estimates, jobs, callbacks, and customer concerns
• Help technicians improve sales and customer service
• Monitor revenue, labor, material costs, and profitability
• Recruit and develop Plumbing & HVAC technicians
• Ensure jobs are completed correctly and customers receive excellent service
• Work with ownership to grow the business and achieve monthly goals

Kenntnisse

Leadership

Customer service

Sales

Organizational skills

Communication skills

Valid driver's license

Tools

ServiceTitan

Jobbeschreibung

Benefits:

• Bonus based on performance
• Free uniforms
• Paid time off
• 1-800-Plumber + Air of Woodbridge

We are looking for an experienced Home Service Manager to lead our Plumbing & HVAC service operations. This is a hands‑on leadership position for someone who understands the home service industry, knows how to manage technicians, and can help grow a profitable service department.

Responsibilities

• Manage daily Plumbing & HVAC service operations
• Lead, train, and hold technicians accountable
• Dispatch and coordinate crews to maximize productivity
• Review estimates, jobs, callbacks, and customer concerns
• Help technicians improve sales and customer service
• Monitor revenue, labor, material costs, and profitability
• Recruit and develop Plumbing & HVAC technicians
• Ensure jobs are completed correctly and customers receive excellent service
• Work with ownership to grow the business and achieve monthly goals

Qualifications

• 3+ years of Plumbing, HVAC, or Home Service management experience preferred
• Strong knowledge of residential service operations
• Experience managing technicians and field employees
• Strong sales and customer-service skills
• Organized and comfortable working in a fast‑paced environment
• Valid driver's license
• Experience with ServiceTitan

Compensation & Benefits

• Competitive salary based on experience
• Performance‑based bonus opportunity
• Paid time off
• Company vehicle or vehicle allowance may be available
• Growth opportunity as our Plumbing & HVAC operation expands

We are looking for a leader, not just a dispatcher—someone who can develop a team, improve performance, take care of customers, and help build a successful Plumbing & HVAC service operation.