Plumbing Division Lead — Build & Scale a New Team

Ideal Air Conditioning and Insulation; Phoenix (AZ); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

Paid Vacation

6 Holidays

Short-term Disability

Tuition Reimbursement

Company Vehicle

Gas Card

Uniform & Phone

iPhone & iPad

Job summary

Ideal Air Conditioning and Insulation in Phoenix, AZ, seeks a Founding Division Leader to build a new residential plumbing division from the ground up. You will establish processes, lead field operations, recruit and train staff, and work directly with ownership to shape the department’s future.

We offer a competitive pay range, bonuses, and a full benefits package, plus the opportunity to build a premier internal plumbing operation within an award-winning, locally owned company.

Qualifications

• 5+ years of residential plumbing experience.
• Leadership or supervisory experience preferred.
• High school diploma or equivalent.
• Valid driver’s license and insurable driving record.
• Excellent communication and customer service abilities.

Responsibilities

• Perform residential plumbing service, repair, troubleshooting and replacement work
• Lead the day-to-day operations of the plumbing department
• Help establish department processes, pricing, standards and best practices
• Build strong customer relationships while delivering exceptional service
• Coordinate scheduling and dispatch to maximize efficiency
• Review completed work for quality and profitability
• Train, mentor and develop future plumbing technicians
• Assist with recruiting and growing the plumbing team
• Work closely with ownership and other managers to support company growth
• Maintain high standards for safety, professionalism and customer satisfaction
• Help establish key performance metrics and accountability within the department

Skills

Residential plumber

Leadership

Customer service

Communication

Microsoft Office

Education

High school diploma

Tools

Service Titan

Excel

Google Workspace

Job description

Ideal Air Conditioning and Insulation in Phoenix, AZ, seeks a Founding Division Leader to build a new residential plumbing division from the ground up. You will establish processes, lead field operations, recruit and train staff, and work directly with ownership to shape the department’s future.

We offer a competitive pay range, bonuses, and a full benefits package, plus the opportunity to build a premier internal plumbing operation within an award-winning, locally owned company.