Player’s Club Sign-Up Specialist

Hard Rock International; Immokalee (FL); Hybrid; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

Seminole Casino Hotel Immokalee is seeking a Part-time Guest Service Aide for the Player’s Club. You will sign up qualified guests, greet patrons, and promote casino programs while delivering courteous, professional service.

Maintain knowledge of Player’s Club benefits and the promotions, and ensure accurate data entry in the customer database. The role emphasizes teamwork, composure under pressure, and a polished appearance.

Qualifikationen

• Must be outgoing and able to generate new business by signing up qualified Player’s Club members.
• Greet and interact with guests in a courteous, professional manner.
• Present an enthusiastic, helpful image while promoting casino programs.
• Deliver a high level of service that encourages guest return and a memorable experience.
• Maintain knowledge of Player’s Club benefits and promotions.
• Communicate effectively in English and maintain data accuracy in the system.
• Work well in a team and handle pressure with a professional demeanor.

Aufgaben

• Solicit and identify new gaming guests for the Player’s Club.
• Create and issue Player’s Club cards and explain related promotions.
• Maintain up-to-date knowledge of player tracking, events, and property information.
• Greet guests, promote Seminole Classic Casino, and ensure a positive experience.

Kenntnisse

Outgoing personality

Customer service

Communication

Jobbeschreibung

Seminole Casino Hotel Immokalee is seeking a Part-time Guest Service Aide for the Player’s Club. You will sign up qualified guests, greet patrons, and promote casino programs while delivering courteous, professional service.

Maintain knowledge of Player’s Club benefits and the promotions, and ensure accurate data entry in the customer database. The role emphasizes teamwork, composure under pressure, and a polished appearance.