VIP Casino Host — Elevate Guest Experiences & Revenue

006 Seminole Casino Immokalee; United States; Presencial; USD 55.000 - 85.000; Jornada completa

Descripción de la vacante

Seminole Casino Immokalee is seeking an Executive Casino Host to market, recruit, establish and maintain professional relationships with players. The role includes tracking guest feedback and coordinating guest events to ensure an outstanding guest experience on the casino floor.

The position requires strong communication, multitasking, flexibility, and the ability to work varied shifts, including evenings and weekends. Casino/gaming experience is preferred, and background checks are required.

Formación

• Casino/Gaming experience preferred.
• Excellent communication skills and friendly, outgoing personality.
• Must be a proven self-starter, flexible, versatile, and responsible.
• Must be able to work all schedules, all days, and all shifts.
• Complete flexibility is required.
• Prior customer service and sales experience preferred.
• Computer skills a must and travel may be required.
• A positive attitude
• Exceptional guest service skills.
• Outstanding phone etiquette.

Responsabilidades

• Insuring an excellent guest experience for players while on site.
• Developing relationships with VIP casino patrons to ensure incremental visits.
• Managing discriminatory comps based on player account value.
• Meeting weekly outreach benchmark goals.
• Increasing theoretical revenues to coded maintenance group.
• The incumbent will maintain relationships and market targeted customers through personal contact in order to generate incremental revenue.
• The Casino Host will oversee, solicit and identify new gaming guests for the Player’s Club program.

Conocimientos

Excellent communication

Self-motivated

Multi-tasking

Flexibility

Sales experience

Customer service

Problem-solving

Descripción del empleo

Seminole Casino Immokalee is seeking an Executive Casino Host to market, recruit, establish and maintain professional relationships with players. The role includes tracking guest feedback and coordinating guest events to ensure an outstanding guest experience on the casino floor.

The position requires strong communication, multitasking, flexibility, and the ability to work varied shifts, including evenings and weekends. Casino/gaming experience is preferred, and background checks are required.