Slot Guest Services Specialist

Seminole Casino Hotel Immokalee; Immokalee (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

Seminole Casino Immokalee is seeking team members who deliver outstanding service in a fast-paced gaming environment, embracing the five F’s: Fresh, Fast, Friendly, Focused and Fun. The position requires compliant conduct, reliability and the ability to work a variety of shifts.

Applicants must obtain a gaming license, pass background and credit checks, and a pre-employment drug screen, with the ability to stand, lift up to 25 lbs, and work weekends, nights, and holidays.

Qualifications

• Must be able to obtain and maintain a Gaming License.
• Must submit to a Criminal Investigation Background Check.
• Must submit to a Credit Check.
• Must submit to and pass a pre-employment drug screening.
• Must be able to work weekends, nights and holidays.
• Must be able to stand, kneel, twist/bend, lift up to 25 lbs and walk the duration of your shift.

Responsibilities

• Must adhere to all established rules, compliance, regulations, guidelines, procedures, and policies.
• Must be able to work with a variety of people with diverse personalities.
• Must attend all meetings and trainings, as assigned.
• Must wear the approved departmental uniform to standard.
• Must be reliable and prompt when reporting to work.
• Must maintain a certain level of attendance as outlined by the company attendance policy.

Skills

Customer service

Teamwork

Flexibility

Job description

Seminole Casino Immokalee is seeking team members who deliver outstanding service in a fast-paced gaming environment, embracing the five F’s: Fresh, Fast, Friendly, Focused and Fun. The position requires compliant conduct, reliability and the ability to work a variety of shifts.

Applicants must obtain a gaming license, pass background and credit checks, and a pre-employment drug screen, with the ability to stand, lift up to 25 lbs, and work weekends, nights, and holidays.