Player’s Club Marketing Coordinator

Tesuque Casino

Santa Fe (NM)

On-site

USD 42,000 - 64,000

Full time

14 days+

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Job summary

Tesuque Casino in Santa Fe, NM seeks a Player’s Club Coordinator to oversee daily Club operations and staff within established guidelines. Native American preference noted. You will drive player development, manage promotions, and coordinate events with the Marketing team.

The role requires strong communication in English, customer service excellence, and ability to analyze data from the Oasis system to optimize rewards programs. Evening and weekend availability is expected.

Qualifications

Bachelor's degree in Marketing or related field required.
Three years’ experience in marketing and promotions in gaming industry or equivalent experience.
Proficient with Windows operating system and Microsoft Office.

Responsibilities

Achieve player development goals and oversee daily operations of the Player’s Club.
Write reports and correspondence, including direct mail projects.
Communicate effectively in English with staff and the public.
Apply basic mathematical skills in daily tasks and analysis.
Oversee Player’s Club staff and ensure adherence to guidelines and procedures.
Respond to customer complaints and service needs.
Write policies and procedures for the Player’s Club.
Review promotions, tournaments and events and communicate necessary club functions.
Train staff on Oasis Super Playmate and set up rewards programs.
Manage reservations and services for tour buses and events.
Assist with audits, gaming or cage paperwork for promotions and payouts.
Organize and administer Player’s Club tours and services.