Player Development Specialist - Full Time (Caesars LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Caesars Entertainment in Las Vegas, NV, is seeking a Player Development Specialist to provide administrative support to the Player Development leadership team and help build customer loyalty by addressing VIP guest needs. The role involves calendar management, event planning, travel arrangements, expense reporting, and cross-functional coordination.

The ideal candidate will have 5+ years of administrative/secretarial experience, strong communication skills, and the ability to work in a

Qualifications

• Minimum of 5 years’ administrative and/or secretarial experience (executive level preferred).
• Strong written and oral communication skills with keen attention to detail.
• Ability to work in a fast-paced environment, handling multiple projects while meeting deadlines.
• Proven ability to exercise tact, diplomacy and good judgment in a highly confidential and sensitive environment.
• Very dependable, self-motivated, well organized, detail oriented and professional.

Responsibilities

• Calendar management including scheduling and coordinating internal and external meetings.
• Build and maintain relationships with internal and external guests.
• Create and maintain department Organizational Charts.
• Manage space planning for the office to maximize utilization.
• Schedule travel arrangements and prepare itineraries for staff and VIP customers.
• Prepare and reconcile monthly expense reports and review for staff.
• Compose and prepare customer and internal correspondence, reports, and presentations.
• Provide administrative support to Accounting and Tax Executives.
• Review, code and process invoices.
• Support planning, organizing, and executing player development events.
• Onboard Player Development Team Members.

Skills

Administrative experience

Microsoft Office

Communication skills

CRM systems

Multitasking in fast-paced environment

Tools

CRM systems

Job description

Las Vegas, NV, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Player Development Specialist provides administrative and clerical support to the Player Development leadership team. In addition to administrative support, a key component of the role is supporting the Player Development team in building customer loyalty through understanding and responding to VIP customer needs.

How You Will Create the Extraordinary

• Calendar management including scheduling and coordinating various internal and external meetings as required in addition to adjusting the appropriate calendar to accommodate other requests
• Responsible for building and maintaining relationships with various internal and external guests
• Create and maintain department Organizational Charts
• Manage space planning for the office to maintain optimal utilization
• Schedule travel arrangements and prepare itineraries for staff and VIP customers
• Prepare and reconcile monthly expense reports
• Review and approve monthly expense reports for direct staff
• Compose and prepare customer and internal correspondence, reports, presentations, and other documents
• Provide administrative support as needed to various Accounting and Tax Executives
• Review, code and process invoices
• Purchase office supplies and IT equipment for the Player Development department
• Create and maintain database and spreadsheet files
• In charge of maintaining and processing gaming license applications for various jurisdictions
• Screen and redirect phone calls as needed
• Responsible for supporting planning, organizing, and executing player development events
• Assist with onboarding of Player Development Team Members
• Other special projects and duties as assigned

What You Will Need

• Minimum of 5 years’ administrative and/or secretarial experience (executive level preferred)
• Communicate effectively with all levels of internal and external contacts while maintaining a high level of professionalism
• Ability to work in a fast-paced environment, handling multiple projects while meeting deadlines
• Proven ability to exercise tact, diplomacy and good judgment in a highly confidential and sensitive environment
• Strong work ethic and willingness to take ownership for wide ranging responsibilities
• Very dependable, self-motivated, well organized, detailed oriented and professional with a positive attitude and ability to anticipate needs
• Excellent executive office administration skills
• Ability to perform job with little or no supervision as well as working as part of a team
• Strong written and oral communication skills with keen attention to detail
• Strong computer and internet research skills
• Flexibility when overtime and travel necessary
• Resourceful and ability to work proactively and assist others when needed
• Requires proven working proficiency in Microsoft Outlook, Word, Excel and PowerPoint
• Preferred working knowledge of customer relationship management (CRM) systems

ADDITIONAL REQUIREMENTS

• Must be able to sit for prolonged periods of time, 6 – 8 hours.
• Responds to visual and aural cues.
• Must be fluent and literate in English.
• Must be able to respond calmly when handling customer or Team Member conflicts.
• Must be able to stoop, bend, as well as maneuver through all areas of the department, casino and hotel to perform tasks as assigned.
• Must be able to lift and carry a minimum of 10 pounds.
• Must have the manual dexterity to grab, grip, type, pull, hold, tear, sort, and reach, as well as operate office and computer equipment such as telephones, photocopiers, postage and fax machines, personal computer.
• Must be able to tolerate areas containing secondhand smoke, dust, loud noises and bright lights.
• Must be able to walk long distances.
• Must be able to work a varied schedule including weekends and holidays as needed

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 85242
• Job Category Sales and Marketing
• Job Schedule Full time