Platform Support Analyst – Healthcare IT (Bonus Eligible)

Privia Health; United States; Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Pet insurance

401K

Paid time off

Annual bonus 10%

Job summary

Privia Health is seeking an experienced EHR support specialist to join our clinical operations team in the United States. You will support athenaClinicals and athenaCollector for Privia Medical Group clinicians and handle second-level troubleshooting for athenaOne incidents.

You will assist with testing, onboarding, and maintaining documentation while collaborating with cross-functional teams to deliver reliable, efficient physician-friendly software solutions.

Qualifications

• 1+ years of clinical/managed care or EHR support experience.
• Knowledgeable about medical terminology and data collection.
• SQL and HTML knowledge required.

Responsibilities

• Support athenaClinicals and athenaCollector applications for Privia Medical Group clinicians.
• Provide second-level issue management and troubleshooting for athenaOne incidents.
• Assist with testing, onboarding, and maintaining documentation.

Skills

SQL

HTML

EHR knowledge

Medical terminology

Job description

Privia Health is seeking an experienced EHR support specialist to join our clinical operations team in the United States. You will support athenaClinicals and athenaCollector for Privia Medical Group clinicians and handle second-level troubleshooting for athenaOne incidents.

You will assist with testing, onboarding, and maintaining documentation while collaborating with cross-functional teams to deliver reliable, efficient physician-friendly software solutions.