Platform Solutions Architecture Leader (Remote)

Monograph; United States; Hybrid; USD 255,000 - 382,000; Full time

Benefits offered by this job

Equity

Bonus or commissions

401(k)

Medical/Dental/Vision

Wellness stipends

Job summary

Stripe is seeking a seasoned Solutions Architect leader in New York to drive pre‑sales strategy and execution, partnering with sales, product, and engineering to position Stripe’s payments and API offerings.

You will recruit and coach a world class team, manage executive relationships, lead customer engagements and EBCs, and travel about 25% to meet clients, with hybrid/remote arrangements.

Qualifications

• At least 3+ years of pre-sales leadership experience.
• 10+ years in a technical sales/consulting/GTM function.
• Track record leading solution architecture/engineering teams in SaaS or usage-based businesses.
• Energy, enthusiasm, and passion for customer success.
• Previous technical sales experience with APIs and/or payments industry.
• Strong executive presence and ability to foster deep relationships with users.
• Bachelor's degree or equivalent military experience.
• Willingness to travel approximately 25% of the time to engage with customers and internal teams.
• Bonus - Experience working with SaaS Platform business models.

Responsibilities

• Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross functional partners.
• Recruit, hire, lead, retain and coach a world class pre sales team. Be an advocate for the solution architecture team within the organization
• Align with a leader for your segment to understand trends and share insights for Stripe’s leadership and product teams
• Nurture and be the role‑model of a positive outlook, can‑do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment
• Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross sell motions
• Partner closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go‑to‑market initiatives that drive positive user experience and outcomes while driving revenue retention and growth
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
• Serve as an executive champion and lead EBCs with key customers
• Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities
• Drive collaboration across teams to influence and unify stakeholders at all levels of the organization
• Lead and support the team in complex evaluations, problem solving and challenging customer environments
• Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimized to meet rapidly evolving business needs
• Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements
• Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices
• Act as an escalation point for pre‑sales and post sales technical issues that arise

Skills

Pre-sales leadership

SaaS/usage-based sales

Executive presence

APIs & payments

Travel willingness

Education

Bachelor's degree

Job description

Stripe is seeking a seasoned Solutions Architect leader in New York to drive pre‑sales strategy and execution, partnering with sales, product, and engineering to position Stripe’s payments and API offerings.

You will recruit and coach a world class team, manage executive relationships, lead customer engagements and EBCs, and travel about 25% to meet clients, with hybrid/remote arrangements.