Manager, Solution Architecture Platforms

Monograph

United States

Hybrid

USD 255,000 - 382,000

Full time

11 days ago

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Equity

Bonus or commissions

401(k)

Medical/Dental/Vision

Wellness stipends

Job summary

Stripe is seeking a seasoned Solutions Architect leader in New York to drive pre‑sales strategy and execution, partnering with sales, product, and engineering to position Stripe’s payments and API offerings.

You will recruit and coach a world class team, manage executive relationships, lead customer engagements and EBCs, and travel about 25% to meet clients, with hybrid/remote arrangements.

Qualifications

At least 3+ years of pre-sales leadership experience.
10+ years in a technical sales/consulting/GTM function.
Track record leading solution architecture/engineering teams in SaaS or usage-based businesses.
Energy, enthusiasm, and passion for customer success.
Previous technical sales experience with APIs and/or payments industry.
Strong executive presence and ability to foster deep relationships with users.
Bachelor's degree or equivalent military experience.
Willingness to travel approximately 25% of the time to engage with customers and internal teams.
Bonus - Experience working with SaaS Platform business models.

Responsibilities

Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross functional partners.
Recruit, hire, lead, retain and coach a world class pre sales team. Be an advocate for the solution architecture team within the organization
Align with a leader for your segment to understand trends and share insights for Stripe’s leadership and product teams
Nurture and be the role‑model of a positive outlook, can‑do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment
Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross sell motions
Partner closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go‑to‑market initiatives that drive positive user experience and outcomes while driving revenue retention and growth
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
Serve as an executive champion and lead EBCs with key customers
Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities
Drive collaboration across teams to influence and unify stakeholders at all levels of the organization
Lead and support the team in complex evaluations, problem solving and challenging customer environments
Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimized to meet rapidly evolving business needs
Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements
Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices
Act as an escalation point for pre‑sales and post sales technical issues that arise

Skills

Pre-sales leadership

SaaS/usage-based sales

Executive presence

APIs & payments

Travel willingness

Education

Bachelor's degree

Job description

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

The Platforms Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success.

We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for SaaS Platforms of all shapes (Vertical/Horizontal) and sizes (Velocity/Enterprise). We also work with the world's most innovative startups users to position our offerings and solutions for their use cases.

At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As a manager/leader of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre‑sales engineering team to grow the existing user base through upsells, cross‑sells, and cosells. You will drive collaboration from cross‑functional teams to influence and unify stakeholders at all levels of the organization to drive business results. You will lead from the front and drive outcomes for our users.

What You’ll Do

Responsibilities

Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross functional partners
Recruit, hire, lead, retain and coach a world class pre sales team. Be an advocate for the solution architecture team within the organization
Align with a leader for your segment to understand trends and share insights for Stripe’s leadership and product teams
Nurture and be the role‑model of a positive outlook, can‑do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment
Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross sell motions
Partner closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go‑to‑market initiatives that drive positive user experience and outcomes while driving revenue retention and growth
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
Serve as an executive champion and lead EBCs with key customers
Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities
Drive collaboration across teams to influence and unify stakeholders at all levels of the organization
Lead and support the team in complex evaluations, problem solving and challenging customer environments
Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimized to meet rapidly evolving business needs
Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements
Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices
Act as an escalation point for pre‑sales and post sales technical issues that arise

Minimum Requirements

You must have at least 3+ years of pre‑sales leadership experience
10+ years’ experience within a technical sales / consulting / implementation/ GTM function
A track record of building and leading world‑class solution architecture/ engineering teams ideally in a SaaS or usage‑based businesses
Energy, enthusiasm, and passion for making customers successful
Previous technical sales experience with APIs and/or payments industry experience
Strong executive presence and ability to foster deep relationships with our users
Bachelor's degree or equivalent military experience required
Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams
Bonus - Experience working with SaaS Platform business models

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In‑office expectations

Office‑assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in‑person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on‑sites, meet‑ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $254,600 - $382,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

equity
company bonus or sales commissions/bonuses
401(k) plan
medical, dental, and vision benefits
wellness stipends

We look forward to hearing from you.

At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions.

The application window will remain open for 100 days after the Job Post is published. However, this opportunity will remain open based on the needs of the business, which may cause the application window to close before or after the 100‑day mark.

Company