Platform Reliability Engineer – AWS, CI/CD & Observability

Mark43

Salem (NH)

Remote

USD 120,000 - 160,000

Full time

9 days ago

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Job summary

Mark43, a leading public safety software company, is seeking a DevOps Engineer to build, scale, and maintain the infrastructure powering our mission-critical platform. You will focus on reliability, automation, and secure cloud operations to support rapid software delivery.

Collaborate with Engineering and Security to optimize AWS/Azure environments, implement CI/CD with ArgoCD, Helm, and Terraform, improve observability with Grafana, and contribute to on-call incident response and platform

Qualifications

  • 5+ years of professional DevOps or SRE experience.
  • Hands-on AWS and/or Azure cloud infrastructure experience.
  • Experience designing, building, and maintaining automated CI/CD pipelines.
  • Experience implementing and maintaining monitoring, logging, observability, and alerting solutions.
  • Familiarity with GitOps practices and deployment automation tools such as ArgoCD.
  • Experience with scripting or programming to automate infrastructure operations and tooling.

Responsibilities

  • Own and optimize AWS cloud infrastructure for scalability and reliability.
  • Develop, improve, and maintain CI/CD pipelines to streamline builds, testing, and deployments.
  • Improve platform observability with monitoring, logging, alerting, and troubleshooting capabilities.
  • Build internal tools and automation to boost developer productivity.
  • Partner with engineering teams to improve deployment workflows and platform reliability.
  • Participate in a shared 24/7 on-call rotation to support production infrastructure.
  • Own and drive infrastructure projects for long-term scalability and health.

Skills

DevOps expertise
SRE mindset
Cloud experience
Automation
Collaboration

Tools

AWS
Azure
Terraform
Kubernetes
Helm
ArgoCD
Grafana

Job description

Mark43, a leading public safety software company, is seeking a DevOps Engineer to build, scale, and maintain the infrastructure powering our mission-critical platform. You will focus on reliability, automation, and secure cloud operations to support rapid software delivery.

Collaborate with Engineering and Security to optimize AWS/Azure environments, implement CI/CD with ArgoCD, Helm, and Terraform, improve observability with Grafana, and contribute to on-call incident response and platform

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