Platform Operations Engineer - 3rd Shift (Hybrid after 6mo)

Akamai Technologies, Inc.; Carson City (NV); Hybrid; USD 55,000 - 113,000; Full time

Job summary

Akamai Technologies, Inc. is seeking a Platform Operations Engineer to own change safety while supporting a high-availability platform. You will troubleshoot complex issues, improve processes, and help enhance tools and documentation.

Expect collaboration across teams and a transition to a flexible hybrid/remote schedule after an initial six months in Cambridge. The role emphasizes sophisticated networking knowledge, Linux/Unix expertise, and the ability to communicate clearly with internal

Qualifications

• Have a Bachelor's degree in a relevant related technical field or its equivalent.
• Possess experience of administering, monitoring and resolving issues in a high availability platform environment.
• Demonstrate experience of Linux/Unix system and an understanding of SQL and Scripting languages.
• Be experienced in network technologies and internet protocols such as TCP/IP, WAN and DNS.
• Be a team player, able to collaborate, prioritize, and solve problems in an ever-changing environment.
• Have excellent communication and written skills to articulate technical information to internal teams and customers.
• Be required to undergo or possess and maintain a successfully adjudicated USG Tier 3 background investigation.

Responsibilities

• Troubleshooting and resolving complex technical issues in area of specialty.
• Identifying and implementing process and efficiency improvements in favor of change safety.
• Improving tools, alerts, documentations, and procedures in favor of change safety.
• Maintaining positive relationships across the teams.
• Collaborating with our global Change Safety Optimization team to maintain consistent workflows across the group.
• Working 4:30 PM - 12:30 AM Eastern Standard Time on Monday through Friday in the Cambridge, Massachusetts office for the first six months and can be 50% office and 50% remote after.

Skills

Linux/Unix

Networking

Scripting

Incident management

Education

Bachelor's degree in a technical field

Job description

Akamai Technologies, Inc. is seeking a Platform Operations Engineer to own change safety while supporting a high-availability platform. You will troubleshoot complex issues, improve processes, and help enhance tools and documentation.

Expect collaboration across teams and a transition to a flexible hybrid/remote schedule after an initial six months in Cambridge. The role emphasizes sophisticated networking knowledge, Linux/Unix expertise, and the ability to communicate clearly with internal