Platform Operations Engineer – 3rd Shift (Hybrid)

Akamai Technologies, Inc.; Augusta (ME); Hybrid; USD 55,000 - 113,000; Full time

Job summary

Akamai Technologies, Inc. is seeking a Platform Operations Engineer to manage change safety and improve processes for large-scale deployments across our distributed network.

This role partners with the Change Safety Optimization team to ensure safe, efficient operations and resolve customer‑facing issues triggered by changes. The position emphasizes troubleshooting complex issues, enhancing tooling, and documenting procedures while maintaining strong cross-team relationships.

Qualifications

• Bachelor’s degree in a relevant technical field or its equivalent.
• Experience administering, monitoring, and resolving issues in a high-availability platform environment.
• Knowledge of Linux/Unix, SQL, and scripting languages.

Responsibilities

• Troubleshoot and resolve complex issues in area of specialty.
• Identify and implement process improvements for change safety.
• Improve tools, alerts, docs, and procedures for change safety.
• Maintain positive relationships across teams.
• Collaborate with global Change Safety Optimization team to maintain consistent workflows.
• Work 4:30 PM–12:30 AM EST Mon–Fri in Cambridge, MA for six months; 50% office/50% remote afterward.

Skills

HA systems

Linux/Unix

SQL scripting

Networking TCP/IP

Strong communication

Background check

Education

Bachelor's degree in a relevant technical field

Job description

Akamai Technologies, Inc. is seeking a Platform Operations Engineer to manage change safety and improve processes for large-scale deployments across our distributed network.

This role partners with the Change Safety Optimization team to ensure safe, efficient operations and resolve customer‑facing issues triggered by changes. The position emphasizes troubleshooting complex issues, enhancing tooling, and documenting procedures while maintaining strong cross-team relationships.