Platform Launch Coordinator - Onboarding & Merchant Training

KellyOCG; San Francisco (CA); Hybrid; USD 5,000 - 6,000; Full time

Job summary

A leading consulting firm seeks a Project Coordinator - Platform Innovation Launch Specialist to enhance restaurant partnerships and improve merchant experiences. This role involves executing onboarding strategies, training sessions, and extensive travel across the Bay Area and nationwide. The ideal candidate will have 5+ years of experience in hospitality or related fields and strong problem-solving skills. Competitive pay and contract duration through January 2026.

Qualifications

• Minimum of 5 years’ experience in hospitality, restaurant management, or systems/platform implementation.
• Willingness and ability to travel extensively.

Responsibilities

• Travel regularly across the Bay Area and nationwide to onboard restaurant merchants.
• Design and implement onboarding strategies and processes for new merchants.
• Collaborate with cross-functional teams to support successful launches.

Skills

Problem-solving

Customer service skills

Cross-functional collaboration

Attention to detail

Spanish fluency

Education

Bachelor’s degree or equivalent work experience

Job description

A leading consulting firm seeks a Project Coordinator - Platform Innovation Launch Specialist to enhance restaurant partnerships and improve merchant experiences. This role involves executing onboarding strategies, training sessions, and extensive travel across the Bay Area and nationwide. The ideal candidate will have 5+ years of experience in hospitality or related fields and strong problem-solving skills. Competitive pay and contract duration through January 2026.