Platform Integration & Product Lead, Residential Solutions

Duke Energy Corporation; Charlotte (NC); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Duke Energy Corporation is expanding its Residential Solutions team to integrate multiple utility products and services into a new customer platform. The role focuses on ownership of connecting programs, incentives, and offerings to enable customer access to savings and efficiency initiatives.

Responsibilities include leading cross-functional workshops, developing campaign plans, and aligning product strategies with regulatory guidance to deliver measurable financial results across jurisdictions.

Qualifications

• Bachelor's degree in Engineering, Business, Finance, or related field.
• Associate's degree with 7+ years of related experience.
• High School Diploma/GED with 9+ years of related work experience.

Responsibilities

• Analyze and understand customer benefits and rebates from products and services.
• Lead discussions with product owners and stakeholders to drive deliverables.
• Develop customer journey maps and process flows for the user platform.

Skills

Leadership

Communication

Analytics

Problem solving

Presentation skills

Education

Bachelor's degree in Engineering/Business/Finance

Associate's degree + 7 years experience

High School Diploma + 9 years experience

Tools

PowerPoint

Excel

Job description

Duke Energy Corporation is expanding its Residential Solutions team to integrate multiple utility products and services into a new customer platform. The role focuses on ownership of connecting programs, incentives, and offerings to enable customer access to savings and efficiency initiatives.

Responsibilities include leading cross-functional workshops, developing campaign plans, and aligning product strategies with regulatory guidance to deliver measurable financial results across jurisdictions.