Senior Product & Programs Lead, Residential Solutions

Duke Energy; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Duke Energy's Residential Solutions unit is expanding, and we are seeking a results-driven Product Manager to unify and integrate Duke Energy products into a new customer platform. You will own cross-functional initiatives, align product strategies with customer benefits, and drive the delivery of savings opportunities and efficiency programs.

You will collaborate with product owners, marketing, and compliance to set objectives, develop roadmaps, and measure performance, ensuring a seamless

Qualifications

• Bachelor's degree in Engineering, Business, Finance, or related field.
• Minimum 5 years related experience or 7 years with Associate's degree.
• In lieu of degree, a High School Diploma/GED with 9 years related experience.
• Masters degree in related fields preferred.

Responsibilities

• Analyze which benefits and rebates apply to different products and services.
• Collaborate with program owners to define eligibility and customer benefits.
• Lead discussions with stakeholders to drive deliverables.
• Set objectives and execute strategies for integrating programs in the customer app.
• Develop customer journey maps and process flows in the platform.
• Develop and evaluate metrics to improve lead generation and sales effectiveness.
• Lead campaign planning, objectives, and performance analysis.
• Manage cross-functional teams and external partnerships to deliver initiatives.
• Balance regulatory and non-utility opportunities across jurisdictions.
• Develop long-term product plans and budgets; review processes for improvements.

Skills

Strategic planning

Cross-functional coordination

Project management

Financial acumen

Executive communication

Education

Bachelor's degree in Engineering, Business, Finance

Master's degree in Marketing, Engineering, or Business Administration

Job description

Duke Energy's Residential Solutions unit is expanding, and we are seeking a results-driven Product Manager to unify and integrate Duke Energy products into a new customer platform. You will own cross-functional initiatives, align product strategies with customer benefits, and drive the delivery of savings opportunities and efficiency programs.

You will collaborate with product owners, marketing, and compliance to set objectives, develop roadmaps, and measure performance, ensuring a seamless