Platform & Enterprise IT Services Leader

ASM Research, An Accenture Federal Services Company; Lansing (MI); On-site; USD 99,000 - 143,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks an IT Services Senior Manager to direct enterprise IT activities across infrastructure, cloud, and security, ensuring service continuity and alignment with business needs. You will lead staff, manage budgets, and drive strategic IT solutions.

The role requires a DoD 8140-compliant Security+ condition, strong leadership, and the ability to coordinate between programs, stakeholders, and multiple IT domains to deliver reliable, compliant IT

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 7–10 years in Information Technology.
• 5+ years leading IT staff management.
• Strong communication skills for technical/non-technical audiences.
• Advanced knowledge of commercial and open-source IT hardware, software, and services.
• Experience managing a matrixed workforce and cross-team collaboration.
• Proven ability to diagnose, isolate, and resolve complex technical issues and implement corrective actions.
• Ability to think long-term and apply new technology to improve services.

Responsibilities

• Lead IT-related activities across infrastructure, applications, networks, cloud services, and security.
• Ensure continuity of computer, network, and application services with strong leadership and planning.
• Align IT services with business processes and customer requirements; promote best practices.
• Perform analysis, estimation, design reviews, and governance to ensure quality.
• Forecast costs and manage budgets for IT projects and operations.
• Recommend and implement hardware/software upgrades for IT assets.
• Develop and coordinate systems, policies, and standards to strengthen service delivery and security.
• Audit systems, ensure data/network security, and maintain disaster recovery readiness.
• Identify issues, analyze root causes, and implement strategic improvements.
• Oversee staff recruitment, performance reviews, and policy adherence.

Skills

IT leadership

Staff management

Communication

Analytical thinking

Problem solving

Strategic planning

Education

Bachelor's degree in Information Technology or Computer Science

Tools

VMware

Job description

ASM Research, An Accenture Federal Services Company, seeks an IT Services Senior Manager to direct enterprise IT activities across infrastructure, cloud, and security, ensuring service continuity and alignment with business needs. You will lead staff, manage budgets, and drive strategic IT solutions.

The role requires a DoD 8140-compliant Security+ condition, strong leadership, and the ability to coordinate between programs, stakeholders, and multiple IT domains to deliver reliable, compliant IT