Platform Engineer — AI Agents & Orchestration Factory

Salesforce, Inc.; San Francisco (CA); Remote; USD 173,000 - 345,000; Full time

Job summary

Salesforce, Inc. is recruiting for a Software Engineer to join the new Software Factory team. You’ll help industrialize how we build software, enabling coding agents to operate at scale with safe, orchestrated workflows and auditable outputs.

You’ll own delivery from design through launch, partner with our CTO on priorities, and ship to demanding internal customers from day one, shaping architecture and build-vs-buy decisions across the platform.

Qualifications

• Hands-on with coding agents and LLM tooling (Claude Code, Codex, Cursor, or similar).
• Proven experience building developer tooling, CI/CD systems, or platform infrastructure.
• Build observability for agent work: traces, tool audit trails, and cost per execution.

Responsibilities

• Build triggers and orchestration turning Slack messages, Linear tickets, GitHub events, and schedules into agent runs with concrete outcomes.
• Shape the context agents work with the codebase, Notion, Slack, Datadog, and integration twins for systems like Salesforce.
• Create human-in-the-loop surfaces for reviewing and steering agent plans, artifacts, and code.
• Evaluate and integrate sandboxes, orchestrators, and agents with sound build-vs-buy judgment.
• Partner with the CTO to shape priorities, architecture, and what the factory takes on next.
• Own delivery from design through launch, monitoring, and iteration.
• Set patterns for how the engineering org works with agents day to day.

Skills

Coding agents

LLM tooling

Developer tooling

CI/CD pipelines

Tools

Claude Code

Codex

Cursor

GitHub

Job description

Salesforce, Inc. is recruiting for a Software Engineer to join the new Software Factory team. You’ll help industrialize how we build software, enabling coding agents to operate at scale with safe, orchestrated workflows and auditable outputs.

You’ll own delivery from design through launch, partner with our CTO on priorities, and ship to demanding internal customers from day one, shaping architecture and build-vs-buy decisions across the platform.