Platform Delivery Lead — Strategic Tech Programs

Epicor; Cleveland (OH); On-site; USD 82,000 - 131,000; Full time

Benefits offered by this job

Health and Wellness

Internal Mobility

Career Development

Inclusive Workplace

Work-Life Balance

Global Mobility

Job summary

Epicor in the United States is seeking a Technical Program Manager to lead complex programs from concept through launch, aligning engineering, product, and business teams around shared goals. You will build clear program plans, manage dependencies and risks, and keep stakeholders informed throughout delivery, with a focus on collaboration, data-driven decisions, and continuous improvement of processes.

You will mentor teams, drive best practices in Agile and program governance, and partner with

Qualifications

• 5+ years’ applicable experience, with demonstrated success managing complex technical programs, including 2+ years’ specialized or industry experience.
• Strong technical background in software development, systems architecture, cloud engineering, cloud architecture, or application development.
• Experience managing multiple complex programs simultaneously using Agile, Scrum, or other project management methodologies.

Responsibilities

• Lead end-to-end technical program delivery, from initial concept and planning through execution and launch.
• Partner with engineering, product, and business teams to define program scope, goals, deliverables, and measures of success.
• Develop and maintain detailed program plans, timelines, dependencies, and risk mitigation strategies.
• Facilitate technical discussions, clarify decisions, and build alignment across cross-functional teams.
• Track program progress, identify potential issues, and proactively resolve risks, blockers, and dependencies.
• Communicate program status, risks, decisions, and recommended actions to stakeholders at all levels.
• Improve program management practices, delivery processes, and collaboration across teams.

Skills

Program management experience

Stakeholder management

Agile/Scrum

Technical communication

Influence without authority

Education

Bachelor of Science in computer science or related discipline

Job description

Epicor in the United States is seeking a Technical Program Manager to lead complex programs from concept through launch, aligning engineering, product, and business teams around shared goals. You will build clear program plans, manage dependencies and risks, and keep stakeholders informed throughout delivery, with a focus on collaboration, data-driven decisions, and continuous improvement of processes.

You will mentor teams, drive best practices in Agile and program governance, and partner with