ERP Portfolio Lead: Strategy, Delivery & Growth

Epicor; United States; On-site; USD 120,000 - 204,000; Full time

Benefits offered by this job

Health and Wellness

Internal Mobility

Career Development

Inclusive Workplace

Work-Life Balance

Global Mobility

Job summary

Epicor is seeking a seasoned Program Manager to lead ERP delivery across customer portfolios, coordinating strategy, governance, and execution. You will drive ROI, manage budgets, and align initiatives with client objectives in a global context.

The role emphasizes governance, risk management, and stakeholder communication, with opportunities for cross-sell and strategic impact within Epicor's ERP ecosystem.

Qualifications

• 10+ years of program/project management experience, with at least 5 years in ERP delivery.
• Proven ability to lead large ERP portfolios and programs in global environments.
• Deep knowledge of ERP platforms (SAP, Oracle, Epicor, Microsoft Dynamics, Infor).
• Professional certifications (e.g., PMP, PgMP, PRINCE2, ITIL, Agile Portfolio Management).
• Financial acumen including P&L at project and program level.

Responsibilities

• Act as the voice of the customer to align ERP solutions with client objectives.
• Build trusted advisor relationships to support long-term partnerships.
• Facilitate executive steering committees for customer decision-making.
• Serve as Program Manager for major ERP engagements, ensuring delivery against scope, timeline, and budget.
• Oversee program financials including forecasting, invoicing, margin tracking, and profitability.
• Monitor billable utilization and optimize resource capacity.
• Track benefits realization and report on value delivery for customer programs.
• Identify opportunities to cross-sell / up-sell Epicor solutions.
• Lead change management to ensure adoption and minimize disruption.

Skills

VoC voice of customer

Executive steering facilitation

Trusted advisor relationships

Portfolio planning

Program management

Financial acumen

Risk & change management

Cross-functional leadership

Education

Bachelor's degree in business administration, Information Systems, Project Management, or related discipline

Master's degree preferred (MBA or related)

Tools

SAP

Oracle

Epicor

Microsoft Dynamics

Infor

Job description

Epicor is seeking a seasoned Program Manager to lead ERP delivery across customer portfolios, coordinating strategy, governance, and execution. You will drive ROI, manage budgets, and align initiatives with client objectives in a global context.

The role emphasizes governance, risk management, and stakeholder communication, with opportunities for cross-sell and strategic impact within Epicor's ERP ecosystem.