Platform Cloud Solutions Engineer - Customer Advocate

Google LLC; Austin (TX); On-site; USD 152,000 - 221,000; Full time

Job summary

Google LLC in Austin, TX seeks a Platform Customer Engineer to partner with technical Sales teams, differentiating Google Cloud for customers. You will be the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand business issues.

You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross‑pillar cloud solutions that solve these business issues.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine sales, programming, and solutions architecture expertise to show the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers. Continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Skills

Cloud native architecture

Engaging with technical stakeholders

Programming languages, debugging, and

Executive presenting

Cloud engineering / virtualization /容器

Education

Bachelor's degree or equivalent practical experience

Job description

Google LLC in Austin, TX seeks a Platform Customer Engineer to partner with technical Sales teams, differentiating Google Cloud for customers. You will be the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand business issues.

You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross‑pillar cloud solutions that solve these business issues.