Plate Heat Exchanger Service Coordinator - Repair Ops Lead

Alfa Laval Mid Europe GmbH; Houston (TX); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

401(k) plan

Job summary

Alfa Laval is seeking a Service Coordinator on-site in Houston, TX to support repair and reconditioning for external and internal customers, coordinating quotes, schedules and documentation.

You will interact with Sales, Shop and Service Center to ensure timely repairs, accurate costing and clear communication. The role emphasizes 5S, process improvements and KPI-driven performance in a manufacturing environment.

Qualifications

• High School or GED required with 5+ years repair/reconditioning experience preferred.
• Ability to read and interpret blueprints and drawings.
• Strong communication and teamwork skills in a fast-paced environment.
• Ability to prioritize work and meet deadlines; basic software skills.

Responsibilities

• Prioritize and coordinate the overall flow of repair and reconditioning projects with Team Leaders and Management.
• Provide jobs status updates to Sales team and maintain production schedules.
• Create and formalize repair quotes to end customers and internal Sales teams.
• Review shop quotes before pricing and finalization; assist in order entry and invoicing as needed.
• Interact and communicate repair information to shop, end customers, and sales personnel.
• Assist Service Center to meet KPI targets and participate in 5S and process improvements.

Skills

Communication

Teamwork

Read blueprints

Prioritization

Education

High School or GED

Tools

BPCS

Jeeves

Lotus Notes

MRP systems

Job description

Alfa Laval is seeking a Service Coordinator on-site in Houston, TX to support repair and reconditioning for external and internal customers, coordinating quotes, schedules and documentation.

You will interact with Sales, Shop and Service Center to ensure timely repairs, accurate costing and clear communication. The role emphasizes 5S, process improvements and KPI-driven performance in a manufacturing environment.