Plastic Surgery Sales & Patient Care Coordinator

Mia Aesthetics; Phoenix (AZ); On-site; USD 38,000 - 60,000; Full time

Job summary

Mia Aesthetics is seeking an In-Clinic Surgical Coordinator to greet patients, prep for consultations, and support the surgical process from intake to booking. You will interact with patients in English and Spanish, manage scheduling, and assist with financing and paperwork as needed.

Join a team focused on accessible, high-quality aesthetics and patient care, while providing clear guidance, accurate records, and a smooth experience for every visit.

Qualifications

• High School Diploma or GED is required.
• Bilingual in English and Spanish is required for patient interactions.

Responsibilities

• Greet the patient in the lobby and invite them to the consultation room.
• Provide the patient with instructions on prepping for the assessment.
• Debrief the doctor on patient medical history and important notes.
• Take notes as the doctor assesses the patient for their procedure of interest.
• Discuss pricing with the patient and educate on next steps for booking.
• Walk the patient out and return to restock the consult room as needed.
• Interact with prospective patients to schedule in-clinic or virtual consultations.
• Close sales by building rapport and overcoming objections.
• Create invoices and ensure medical forms in the portal are signed and uploaded.
• Communicate with prospective patients via text, email, or phone.
• Focus on achieving daily conversation targets while ensuring quality engagements.
• Assist with intake, scheduling surgeries, and related administrative tasks.

Skills

Bilingual English & Spanish

Education

High School Diploma or GED

Job description

Mia Aesthetics is seeking an In-Clinic Surgical Coordinator to greet patients, prep for consultations, and support the surgical process from intake to booking. You will interact with patients in English and Spanish, manage scheduling, and assist with financing and paperwork as needed.

Join a team focused on accessible, high-quality aesthetics and patient care, while providing clear guidance, accurate records, and a smooth experience for every visit.