Plastic Surgery Patient Sales Coordinator

YellowTelescope; Beverly Hills (CA); On-site; USD 90,000 - 160,000; Full time

Benefits offered by this job

Paid time off

Medical stipend

Staff discounts

Professional growth opportunities

Job summary

YellowTelescope in Beverly Hills seeks a results-oriented Patient Sales Coordinator to drive surgical and non-surgical procedures with a luxury client experience. The role combines high-volume outreach, consultative selling, and meticulous follow-through to convert inquiries into procedures.

You will engage discerning patients, quote confident five- to six-figure amounts, and coordinate every step from inquiry to post-op, leveraging CRM tools to optimize conversions and maintain an organized,

Qualifications

• 2–5+ years of sales experience required (aesthetic, cosmetic, medical, or luxury sales preferred).
• Proven success in achieving goals and driving revenue growth.
• Exceptional communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Comfortable presenting five- to six-figure quotes with confidence.
• Positive, professional demeanor with high emotional intelligence.

Responsibilities

• Sales – Guide prospective patients to move forward with surgery and services through extensive calls, virtual and in-person consultations.
• Follow-Up – aggressive, high-volume outreach (50+ patients per day) via calls, texts and emails.
• Organization and Coordination – Manage details from inquiry to surgery and post-op, ensuring a seamless patient experience using CRM tools.
• Team Collaboration and Professionalism – Work independently within a small, established team in a luxury setting.

Skills

Sales experience

Communication

Organizational skills

Emotional intelligence

Tools

PatientNow

Nextech

Job description

An established, rapidly growing, luxury plastic surgery practice located in Beverly Hills is seeking a Patient Sales Coordinator with a strong background in sales and organization to support continued growth.

The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing “whatever it takes” to help the team grow. The focus is on driving sales and delivering an exceptional experience for surgical and non-surgical patients, including facelifts, breast procedures, body contouring, injectables and lasers.

This position requires an individual who is confident, personable, and comfortable working directly with discerning patients and a busy board-certified plastic surgeon. Relationship-building ability and a positive, professional demeanor are essential.

Responsibilities:

1. Sales – Guide prospective patients to make comfortable, confident decisions to move forward with surgery and potential non-surgical services through extensive phone conversations, virtual, and in-person consultations. Five days per week will be focused on selling, following up, and converting inquiries to procedures. Comfort quoting and asking patients to proceed with treatments ranging from hundreds to tens of thousands of dollars is required.

2. Follow-Up – Consistent, proactive follow-up is key. The ideal candidate will contact 50+ patients per day through calls, texts, and emails using "pleasant persistence." Comfort with high-volume and high-quality communication is essential.

3. Organization and Coordination – Manage all details from initial inquiry through surgery and post-op, ensuring a seamless patient experience. Track activity and conversions using CRM tools such as PatientNow or Nextech.

4. Team Collaboration and Professionalism – Work largely independently while also collaborating closely with a small, tenured, and established team in a zero-drama-tolerated environment. Maintain an organized, luxury-level atmosphere, represent the practice with discretion and warmth, and participate in occasional after-hours support or events as needed.

Job Requirements:

• 2–5+ years of sales experience required (aesthetic, cosmetic, medical, or luxury sales preferred)
• Proven success in achieving goals and driving revenue growth
• Exceptional communication and interpersonal skills
• Strong organizational skills with attention to detail
• Comfortable presenting five- to six-figure quotes with confidence
• Positive, professional demeanor with high emotional intelligence
• Tech-savvy and able to learn CRM or medical software quickly
• Team-oriented, reliable, and self-motivated
• Must live within 30 minutes of Beverly Hills
• Full-time, Monday–Friday, in-office position
• Flexible schedule for occasional after-hours work or events

Compensation and Benefits:

• Estimated total first-year earnings: $90,000–$160,000+ (base + commission, based on performance)
• Paid time off and medical benefit stipend
• Staff treatment discounts
• Long-term professional growth within a well-established, high-end Beverly Hills practice

This is a sales-focused position with measurable goals, daily outreach expectations, and ongoing coaching. The right candidate thrives in a high-touch, results-driven environment where professionalism, persistence, and patient care go hand in hand.