Plasma Donor Center Technician II – Impact & Training

Octapharma Plasma, Inc.; Maplewood (MN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Formal training

Medical, dental, and vision insurance

Health savings account (HSA)

Flexible spending account (FSA)

Tuition reimbursement

Employee assistance program (EAP)

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time

Job summary

Octapharma Plasma, Inc. in Minnesota seeks a role focused on donor eligibility, plasma collection, and product processing with strict compliance. This position supports high-quality donor experiences and rigorous SOP adherence.

You will evaluate donor vitals, operate plasmapheresis equipment, and ensure safe handling of specimens while maintaining precise records and participating in QA initiatives.

Qualifications

• Basic computer knowledge and skills.
• Ability to speak, read, write English.
• Bilingual in Spanish preferred (location specific).
• Strong customer service, organizational, and communication skills.
• Ability to read, follow, and interpret regulations, instructions, and manuals.
• Ability to understand verbal instructions.
• Ability to read numbers on screening equipment and perform basic mathematical calculations.

Responsibilities

• Ensure compliance with state, federal, and industry regulations (FDA SOPs, OSHA, CLIA, GMP).
• Deliver high-quality customer service and ensure a positive donor experience.
• Assess donor eligibility including vitals, testing, and registration.
• Monitor donor conditions for safety and product quality.
• Set up and operate plasmapheresis equipment, troubleshoot alarms, respond to adverse events.
• Collect, process, and store plasma products per SOPs and regulations.
• Maintain donor center equipment and perform QC checks.
• Maintain cleanliness and manage supplies, proper biohazard disposal.
• Provide accurate records per SOPs and policy.
• Train staff as designated trainer; work with QA on CAPA and improvements.
• Perform inventory tasks (FIFO) to ensure product availability.
• Perform other duties as assigned.

Skills

Basic computer knowledge

English reading/writing

Bilingual in Spanish

Customer service

Organizational skills

Communication skills

Read/simulate screening numbers

Basic math

Education

High school diploma or equivalent (GED)

Job description

Octapharma Plasma, Inc. in Minnesota seeks a role focused on donor eligibility, plasma collection, and product processing with strict compliance. This position supports high-quality donor experiences and rigorous SOP adherence.

You will evaluate donor vitals, operate plasmapheresis equipment, and ensure safe handling of specimens while maintaining precise records and participating in QA initiatives.