Plasma Center Technician II: Donor Safety & Collection

Octapharma Plasma, Inc.; Brooklyn Park (MN); On-site; USD 49,043,000 - 81,278,000; Full time

Benefits offered by this job

Medical, dental, vision

Health savings account

Flexible spending account

Tuition Reimbursement

Employee assistance program

401k

Paid time off

Company holidays

Personal time

Job summary

Octapharma Plasma, Inc. in Brooklyn Park, MN is hiring to determine donor eligibility, collect plasma, and process products while maintaining strict compliance with FDA SOPs and safety standards.

The role emphasizes high-quality donor service, accurate recordkeeping, and training responsibilities to support QA collaboratio​n and CAPA initiatives. Evening and weekend availability is often required.

Qualifications

• High school diploma or GED required.
• 3 months experience in clerical or customer service preferred.
• Certification or licensing may be required based on state requirements.

Responsibilities

• Ensure compliance with state, federal, and industry regulations to maintain production standards and facility compliance.
• Deliver high-quality customer service and maintain a positive donor experience while safeguarding donor confidentiality.
• Assess donor eligibility, including vitals evaluation and screening tests per SOPs.
• Monitor donor conditions during donation to ensure safety and product quality.
• Operate plasmapheresis equipment, respond to alarms and adverse events, and disconnect donors after procedures.
• Collect, process, and store plasma products in compliance with SOPs and regulations.

Skills

Basic computer knowledge

English literacy

Customer service

Bilingual Spanish (preferred)

Education

High school diploma or GED

Job description

Octapharma Plasma, Inc. in Brooklyn Park, MN is hiring to determine donor eligibility, collect plasma, and process products while maintaining strict compliance with FDA SOPs and safety standards.

The role emphasizes high-quality donor service, accurate recordkeeping, and training responsibilities to support QA collaboratio​n and CAPA initiatives. Evening and weekend availability is often required.