Plasma Center Technician - Donor Eligibility & Collection

Octapharma Plasma, Inc.; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Formal training

Medical, dental, and vision insurance

Health savings account

Flexible spending account

Tuition Reimbursement

Employee assistance program

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time

Job summary

Octapharma Plasma, Inc. is seeking a dedicated team member to determine donor eligibility, perform plasma collection, and process products while ensuring adherence to all regulations and standards.

The role emphasizes donor safety, accurate recordkeeping, and maintaining a clean, compliant donor center environment. Candidates should be detail-oriented with strong customer service skills and the ability to work variable shifts.

Qualifications

• Basic computer knowledge and skills.
• Ability to speak, read, write English.
• Bilingual in Spanish preferred (location specific).
• Strong customer service, organizational, and communication skills.
• Ability to read, follow, and interpret regulations, instructions, and manuals.
• Ability to understand verbal instructions.
• Ability to read numbers on screening equipment and perform basic mathematical calculations.

Responsibilities

• Ensure compliance with all state, federal, and industry regulations to maintain production standards and facility compliance.
• Maintain high levels of customer service, donor confidentiality, and positive donor experience.
• Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration.
• Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion.
• Perform plasma collection and processing, including sterile products and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations.
• Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required.
• Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills.
• Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions.
• Maintain complete and accurate recordkeeping in compliance with company SOPs.
• Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events.
• Troubleshoot machine issues and perform routine quality control checks on equipment.
• Perform other duties as assigned.

Skills

Basic computer knowledge

English language skills

Bilingual in Spanish

Education

High school diploma or GED

Job description

Octapharma Plasma, Inc. is seeking a dedicated team member to determine donor eligibility, perform plasma collection, and process products while ensuring adherence to all regulations and standards.

The role emphasizes donor safety, accurate recordkeeping, and maintaining a clean, compliant donor center environment. Candidates should be detail-oriented with strong customer service skills and the ability to work variable shifts.