Plasma Center Technician I — Life-Saving Donor Care

Octapharma Plasma; Cleveland (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

FSA

Tuition reimbursement

EAP

Wellness program

401k

Paid time off

Company holidays

Personal time

Job summary

Octapharma Plasma in Cleveland, OH is seeking a role responsible for determining donor eligibility, performing plasma collection, and processing products while maintaining strict regulatory compliance.

The position emphasizes donor confidentiality, safety, and quality, with training provided. You will operate plasmapheresis equipment, monitor donor conditions, document records, and uphold SOPs.

Qualifications

• High school diploma or GED required.
• May have 3 months clerical or customer service experience.

Responsibilities

• Ensure compliance with state, federal, and industry regulations to maintain production standards and facility compliance.
• Maintain high levels of customer service, donor confidentiality, and positive donor experience.
• Monitor donor conditions and perform eligibility assessments to ensure safety and product quality.
• Set up, prepare, and operate automated plasmapheresis equipment and respond to alarms.
• Perform plasma collection and processing, including sample handling and shipments in line with SOPs.
• Monitor temperatures, report malfunctions, and document variances as required.
• Maintain cleanliness and proper disposal of biohazardous waste and spills.
• Maintain and perform quality control on donor center equipment.
• Keep complete records in compliance with SOPs.
• Oversee product safety and quality by monitoring donor safety and adverse events.
• Troubleshoot machine issues and perform routine quality checks.
• Perform other duties as assigned.

Skills

Customer service

Attention to detail

English literacy

Bilingual Spanish

Education

High school diploma or GED

Job description

Octapharma Plasma in Cleveland, OH is seeking a role responsible for determining donor eligibility, performing plasma collection, and processing products while maintaining strict regulatory compliance.

The position emphasizes donor confidentiality, safety, and quality, with training provided. You will operate plasmapheresis equipment, monitor donor conditions, document records, and uphold SOPs.