Plasma Center Technician I: Collection & Compliance

Octapharma Plasma, Inc.; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Formal training

Medical, dental, and vision insurance

Health savings account (HSA)

Flexible spending account (FSA)

Tuition Reimbursement

Employee assistance program (EAP)

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time

Job summary

Octapharma Plasma, Inc. in Durham, NC is seeking a donor center technician responsible for determining donor eligibility, collecting plasma, and processing products while maintaining strict compliance with SOPs, FDA regulations, OSHA and CLIA requirements.

You will monitor donor conditions, perform eligibility assessments (vital signs, basic tests), operate automated plasmapheresis equipment, manage sample handling and proper cold-chain procedures, keep meticulous records, and provide excellent

Qualifications

• High school diploma or GED.
• 3 months of clerical or customer service experience preferred.
• Ability to read, follow and interpret regulations and manuals.
• Ability to communicate effectively, verbally and in writing.

Responsibilities

• Ensure compliance with state, federal, and industry regulations to maintain production standards.
• Maintain high levels of customer service, donor confidentiality, and positive donor experience.
• Monitor donor conditions and perform eligibility assessments (vitals, tests) to ensure safety and quality.
• Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms and troubleshoot alerts.
• Perform plasma collection and processing following SOPs and transport regulations.
• Monitor freezer and refrigerator temperatures and document variances as required.
• Maintain cleanliness of the donor center and work areas, ensuring professional appearance and safe disposal of waste.
• Maintain complete and accurate recordkeeping in compliance with SOPs.
• Provide oversight of product safety and donor safety by monitoring collection ratios and donor events.
• Troubleshoot machine issues and perform routine quality control checks on equipment.
• Perform other duties as assigned.

Skills

Customer service

Organizational skills

Communication skills

English proficiency

Bilingual in Spanish

Education

High school diploma or GED

Job description

Octapharma Plasma, Inc. in Durham, NC is seeking a donor center technician responsible for determining donor eligibility, collecting plasma, and processing products while maintaining strict compliance with SOPs, FDA regulations, OSHA and CLIA requirements.

You will monitor donor conditions, perform eligibility assessments (vital signs, basic tests), operate automated plasmapheresis equipment, manage sample handling and proper cold-chain procedures, keep meticulous records, and provide excellent