Plasma Center Technician I

Octapharma Plasma, Inc.; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Formal training

Medical, dental, and vision insurance

Health savings account (HSA)

Flexible spending account (FSA)

Tuition Reimbursement

Employee assistance program (EAP)

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time

Job summary

Octapharma Plasma, Inc. is seeking a detail-oriented team member in Raleigh, NC to determine donor eligibility, collect plasma, and handle product processing while ensuring compliance with all SOPs and regulatory standards.

The role emphasizes delivering high-quality donor care, accurate recordkeeping, and adherence to safety procedures in a fast-paced plasma center environment. Training is provided to ensure proficiency with plasmapheresis equipment and SOPs.

Qualifications

• Basic computer knowledge and skills.
• Ability to speak, read, write (legibly and accurately), and understand English.
• Bilingual in Spanish preferred (location specific).
• Strong customer service, organizational, and communication skills.
• Ability to read, follow, and interpret regulations, instructions, and manuals.

Responsibilities

• Ensure compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.
• Maintain high levels of customer service, donor confidentiality, and positive donor experience.
• Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration, to ensure safety and product quality.
• Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion.
• Perform plasma collection and processing, including sterile products and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations.
• Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required.
• Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills.
• Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions.
• Maintain complete and accurate recordkeeping in compliance with company SOPs.
• Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events.
• Troubleshoot machine issues and perform routine quality control checks on equipment.
• Perform other duties as assigned.

Skills

Computer basics

English proficiency

Spanish language

Customer service

Organizational skills

Communication skills

Regulations interpretation

Education

High school diploma

Job description

Octapharma Plasma, Inc. is seeking a detail-oriented team member in Raleigh, NC to determine donor eligibility, collect plasma, and handle product processing while ensuring compliance with all SOPs and regulatory standards.

The role emphasizes delivering high-quality donor care, accurate recordkeeping, and adherence to safety procedures in a fast-paced plasma center environment. Training is provided to ensure proficiency with plasmapheresis equipment and SOPs.