Plasma Center Supervisor: Donor Flow & Operations Lead

CSL; Columbus (OH); On-site; USD 32,000 - 35,000; Full time

Job summary

CSL is seeking a supervisor to oversee day-to-day plasma center operations and staff, ensuring efficient collections and adherence to SOPs. You will report to the Center Manager and coordinate with Group Leaders to optimize donor flow and performance.

The role requires establishing staffing levels, reviewing performance, maintaining training records, and supporting recruitment while upholding HSE and OSHA standards.

Qualifications

• High school diploma or equivalency required.
• Bachelor’s Degree or equivalent combination of education and professional work experience preferred.
• Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required

Responsibilities

• In compliance with SOPs, supervise center operations daily activities and provide clear instructions; communicate performance expectations.
• Facilitate donor movement with Group Leaders to minimize wait times.
• Ensure adequate staffing and monitor attendance, overtime, and time cards.
• Conduct error investigations and propose process improvements.
• Assist in coaching, performance reviews, and maintaining training files and certifications.
• May assist with recruitment of center operation staff and ensure compliance with policies and procedures.
• Maintain accurate donor data in the electronic information system and ensure safety and OSHA/HSE compliance.

Skills

Supervisory experience

Leadership

Communication

Safety awareness

Education

High school diploma

Bachelor’s degree or equivalent

Job description

CSL is seeking a supervisor to oversee day-to-day plasma center operations and staff, ensuring efficient collections and adherence to SOPs. You will report to the Center Manager and coordinate with Group Leaders to optimize donor flow and performance.

The role requires establishing staffing levels, reviewing performance, maintaining training records, and supporting recruitment while upholding HSE and OSHA standards.