Plasma Center Operations Supervisor

CSL Vifor; Jackson (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

CSL Vifor in the United States seeks a Plasma Center Supervisor to oversee day-to-day operations, ensuring efficient plasma collections. You will guide staff, conduct meetings, and communicate performance expectations to maintain high standards of donor service.

Responsibilities include coordinating with Group Leaders on donor flow, monitoring attendance and overtime, and driving process improvements while ensuring SOP and regulatory compliance at the center.

Qualifications

• High school diploma or equivalent vocational or technical training.
• Bachelor’s Degree or equivalent combination of education and professional work experience preferred.
• Minimum of (1) year supervisory experience required with responsibility for overseeing the activities of others.

Responsibilities

• Under general direction, responsible for supervising day-to-day plasma center operations to ensure efficient plasma collections.
• Provides instructions, conducts meetings and communicates performance expectations.
• Advises management of employee relations and escalated donor issues.
• In conjunction with Group Leaders, facilitates donor movement throughout the center, minimizing wait and processing time.
• Monitors time card reporting procedures, attendance and utilization of overtime.
• Conducts error investigations and develop recommendations for process improvement.
• Participates with management in recruitment and selection of center operations staff and in providing performance appraisals and feedback.
• Ensures compliance with standard operating procedures (SOPs) and applicable federal, state and local regulations.
• May assist with recruitment and selection of center operation staff and implementation of marketing initiatives to increase donor retention.

Education

High School Diploma or equivalent

Bachelor’s Degree or equivalent combination of education

Job description

CSL Vifor in the United States seeks a Plasma Center Supervisor to oversee day-to-day operations, ensuring efficient plasma collections. You will guide staff, conduct meetings, and communicate performance expectations to maintain high standards of donor service.

Responsibilities include coordinating with Group Leaders on donor flow, monitoring attendance and overtime, and driving process improvements while ensuring SOP and regulatory compliance at the center.