Plasma Center Operations Leader

Grifols; Milwaukee (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

Grifols in Milwaukee is seeking an Operations Supervisor to oversee donor flow and supervise plasma center operations, ensuring adherence to all regulatory requirements and company SOPs.

You will train staff, manage documentation, coordinate with Center Manager, and maintain facility safety and equipment, while building donor relationships and ensuring high-quality donor care and compliance with applicable laws.

Qualifications

• High school diploma or GED required; professional certifications in phlebotomy and donor/plasma processing are required.
• Typically requires 4 years of related experience in phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations.

Responsibilities

• Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow.
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP and internal company procedures.
• Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations, with FDA approved SOPs, OSHA, CLIA and cGMP.
• Attend all required training sessions, staff meetings, etc.
• Ensures that accurate and thorough documentation of necessary records is performed.
• Under the guidance of the Center Manager and/or the Assistant Manager, assure facility is maintained in a neat and clean condition and all equipment is kept in good working order.
• Submit timely and accurate reports as required by the Center Manager and/or the Assistant Manager.
• Assist in the control of center donor funds as determined by the Center Manager and/or the Assistant Manager.
• Assist in the training of new employees and retraining of current employees.
• Maintains active communication with other service areas to ensure accurate documentation and quality.
• Builds rapport with donors to ensure overall customer satisfaction with the center to support long‑term donation.
• Reports all unsafe situations or conditions to area lead, supervisor or manager.
• May be trained to repair plasma center equipment.
• Assist the Center Manager and/or Assistant Manager in any task necessary in pursuit of company objectives.

Education

High school diploma or GED

Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer

Job description

Grifols in Milwaukee is seeking an Operations Supervisor to oversee donor flow and supervise plasma center operations, ensuring adherence to all regulatory requirements and company SOPs.

You will train staff, manage documentation, coordinate with Center Manager, and maintain facility safety and equipment, while building donor relationships and ensuring high-quality donor care and compliance with applicable laws.