Plant Operations Lead: Safety, Quality & Efficiency

MPW Industrial Services, Inc.; Wilkes-Barre (Luzerne County); On-site; USD 90,000 - 120,000; Full time

Job summary

MPW Industrial Services, Inc. in Wilkes-Barre seeks an Operations Manager to lead daily plant operations with a focus on safety, quality, efficiency, and cost control.

You will provide hands-on leadership to operational teams, support customer and production needs, and partner with the Plant Manager to achieve performance goals. Responsibilities include supervising Team Leads and technicians, coaching staff, monitoring production against standards, using BI reports and dashboards to drive

Qualifications

• Customer focus and relationship-building skills to support satisfaction.
• Continuous improvement mindset to enhance processes and performance.
• Ability to lead teams and drive results in a dynamic environment.
• Strong leadership and collaboration across shifts and teams.
• Adaptability to changing conditions and emergency scenarios.

Responsibilities

• Lead daily plant operations to ensure safety, efficiency, quality, and cost control.
• Supervise Team Leads and technicians, providing clear direction and support.
• Train and develop employees to strengthen team performance and capabilities.
• Monitor production output against standards and KPIs.
• Use BI reports and dashboards to identify improvement opportunities.
• Schedule staff to meet customer and production needs and maintain coverage.
• Support payroll activities and maintain accurate documentation.
• Participate in recruiting, performance reviews, and disciplinary actions as required.
• Reinforce health, safety, environmental, and LMS requirements throughout operations.
• Coordinate customer project scheduling and resource allocation to meet demands.
• Partner with Plant Manager to achieve production, service, safety, quality and cost goals.
• Identify opportunities to improve workflows, tools, and operating results.
• Respond to emergencies and maintain 24/7 readiness where applicable.
• Maintain clear communication across all levels and foster a collaborative environment.
• Perform other duties as assigned to support plant and customer operations.

Skills

Customer focus

Relationship building

Continuous improvement

Team leadership

Adaptability

Tools

BI reports

Dashboards

Intelex

Phoenix

WMC

Job description

MPW Industrial Services, Inc. in Wilkes-Barre seeks an Operations Manager to lead daily plant operations with a focus on safety, quality, efficiency, and cost control.

You will provide hands-on leadership to operational teams, support customer and production needs, and partner with the Plant Manager to achieve performance goals. Responsibilities include supervising Team Leads and technicians, coaching staff, monitoring production against standards, using BI reports and dashboards to drive