Plant Operations & Administrative Lead

Wilbert Funeral Services, Inc.; Saint Joseph (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

Wilbert Funeral Services, Inc. is seeking a Plant Administrator to ensure the smooth running of the office and coordinate work between all departments. You will manage workflow and deadlines to keep operations on track.

This role requires strong communication, organization, and proficiency with MS Word, Excel, and Outlook. You will handle phone calls, billing, statements, and supplier invoices, supporting a demanding office environment.

Qualifications

• High school diploma or equivalent as a baseline requirement.
• Strong written and verbal communication skills are essential.
• Ability to prioritize tasks and solve problems in a fast-paced office.

Responsibilities

• Answer Phones in a timely and courteous manner
• Take orders over the phone and provide customer service
• Product descriptions to customers
• Process customer billing and payments
• Review and process month end customer statements
• Review and contact customer for past due invoices
• Understand inventory entry and reconciliation
• Code and process AP invoices for payment
• Internal and external customer services

Skills

Written communication

Verbal communication

Prioritization

Problem solving

Attention to detail

Education

High school diploma

Tools

MS Word

MS Excel

MS Outlook

Job description

Wilbert Funeral Services, Inc. is seeking a Plant Administrator to ensure the smooth running of the office and coordinate work between all departments. You will manage workflow and deadlines to keep operations on track.

This role requires strong communication, organization, and proficiency with MS Word, Excel, and Outlook. You will handle phone calls, billing, statements, and supplier invoices, supporting a demanding office environment.