Plant Operations Admin & Engagement Coordinator

Mohawk Industries; Mount Gilead (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Mohawk Industries is seeking a highly organized Plant Operations Associate to provide administrative and operational support for daily manufacturing activities at our Mount Gilead site in North Carolina. You will help with employee programs, safety initiatives, training, vendor coordination, internal communications, and engagement efforts.

You will greet visitors, manage reception, handle mail, maintain records with confidentiality, and support New Hire Orientation and meetings.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of administrative, reception, or operations support experience preferred.
• Experience in a manufacturing, warehouse, or industrial environment preferred.

Responsibilities

• Greet and assist visitors following site check-in procedures.
• Answer, screen, and direct incoming phone calls and emails in a professional and timely manner.
• Manage the reception area, ensuring a welcoming and organized environment for employees, visitors, vendors, and customers.
• Process incoming and outgoing mail.
• Maintain files and records, ensuring accuracy, confidentiality, and compliance with company policies.
• Support New Hire Orientation by coordinating setup, preparing materials, and ensuring completion and proper filing of required documentation.
• Support with employee communications, announcements, and company-wide notices.
• Maintain adequate inventory of office supplies and company merchandise.
• Create purchase requisitions, process invoices, and assist with vendor administration as needed.
• Assist with scheduling and coordinating internal meetings, training sessions, and facility-related activities.
• Assist with the uniform program, including ordering new uniforms, coordinating exchanges, and maintaining locker room organization and cleanliness.
• Assist in planning, organizing, and executing employee engagement, recognition, safety celebration, and team-building events, including ordering meals, coordinating logistics, setup, and distribution of materials.
• Assist with Safety training sessions by preparing materials and maintaining accurate training records.
• Maintain all required HR and Safety Postings, ensuring they remain current and compliant with company standards.

Skills

Customer service mindset

Strong organizational skills

Time management

Discretion with confidential info

Multitasking

Problem-solving

Detail-oriented

Independent working

Communication

Adaptability

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Excel

Word

PowerPoint

Job description

Mohawk Industries is seeking a highly organized Plant Operations Associate to provide administrative and operational support for daily manufacturing activities at our Mount Gilead site in North Carolina. You will help with employee programs, safety initiatives, training, vendor coordination, internal communications, and engagement efforts.

You will greet visitors, manage reception, handle mail, maintain records with confidentiality, and support New Hire Orientation and meetings.