Plant Operations & Administration Specialist

Mohawk Industries, Inc.; Mount Gilead (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Mohawk Industries is seeking a Plant Operations Associate in Mt. Gilead, NC to provide administrative and operational support for day-to-day plant activities.

You will assist with employee programs, safety initiatives, training activities, vendor coordination, internal communications, and engagement efforts. The role involves greeting visitors, handling calls and emails, managing the reception area, coordinating procurement, and supporting meetings and events.

Qualifications

• High School Diploma or equivalent required.
• 1-3 years of administrative, reception, or operations support experience preferred.
• Experience in a manufacturing, warehouse, or industrial environment preferred.

Responsibilities

• Greet and assist visitors, following site check-in procedures and visitor protocols.
• Answer, screen, and direct incoming phone calls and emails in a professional and timely manner.
• Manage the reception area, ensuring a welcoming and organized environment for employees, visitors, vendors, and customers.
• Process incoming and outgoing mail.
• Maintain files and records, ensuring accuracy, confidentiality, and compliance with company policies.
• Support New Hire Orientation by coordinating setup, preparing materials, and ensuring completion and proper filing of required documentation.

Skills

Customer service

Organization

MS Office

Data entry

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Mohawk Industries is seeking a Plant Operations Associate in Mt. Gilead, NC to provide administrative and operational support for day-to-day plant activities.

You will assist with employee programs, safety initiatives, training activities, vendor coordination, internal communications, and engagement efforts. The role involves greeting visitors, handling calls and emails, managing the reception area, coordinating procurement, and supporting meetings and events.