Pizza Shift Leader: Elevate Quality, Service & Profit

papajohns; Greenwood (IN); On-site; USD 32,000 - 52,000; Full time

Job summary

Papa John’s is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service that contribute to restaurant profitability. The role involves enforcing company policies, procedures, and systems, while complying with laws and ethical business practices.

The position requires managing shift coverage, controlling costs, and maintaining product quality and service reliability, with a focus on safety and efficiency across operations.

Qualifications

• Duties emphasize teamwork, customer service, and adherence to company policies.
• Focus on cash handling and inventory management during shifts.
• Requires following safety, quality, and food handling procedures.

Responsibilities

• Supervises shifts and work areas to ensure quality products and service.
• Ensures adequate shift coverage and maintains standards for product quality and customer service.
• Executes cash management and inventory tasks per company guidelines.

Skills

Teamwork

Customer service

Cash management

Inventory management

Food safety

Tools

FOCUS System

Job description

Papa John’s is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service that contribute to restaurant profitability. The role involves enforcing company policies, procedures, and systems, while complying with laws and ethical business practices.

The position requires managing shift coverage, controlling costs, and maintaining product quality and service reliability, with a focus on safety and efficiency across operations.