Pizza Shift Lead — Fast-Paced Growth Role

Papa John's USA, Inc.; Westfield (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Papa John's USA, Inc. is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service in our restaurant. You will help drive profitability, enforce policies, and uphold safety and ethical standards.

The role requires managing operations, coordinating team efforts, and maintaining performance metrics across stations while delivering a consistent customer experience.

Qualifications

• High school diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Stable employment history and reliability.

Responsibilities

• Adheres to guidelines for each station including dough management and proper portioning.
• Performs assigned work station duties and maintains product quality.
• Ensures adequate shift coverage and handles feedback to correct issues.
• Manages cash handling, inventory levels, and cost controls as directed.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous restaurant shift lead experience

Successful and stable employment history

Must be 18 years of age or older

Job description

Papa John's USA, Inc. is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service in our restaurant. You will help drive profitability, enforce policies, and uphold safety and ethical standards.

The role requires managing operations, coordinating team efforts, and maintaining performance metrics across stations while delivering a consistent customer experience.