Pizza Kitchen Shift Leader

Papa John's USA, Inc.; Covington (GA); On-site; USD 21,000 - 29,000; Full time

Job summary

Papa John’s USA, Inc. is seeking a Shift Leader in Covington, GA. The role oversees shifts and work areas to ensure high quality pizza products and strong customer service, while supporting restaurant profitability and adherence to company policies.

The Shift Leader will supervise operations, manage scheduling and inventory, and help drive performance metrics in a fast-paced environment. Flexibility for long hours, including nights and weekends, is required.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Able to work long hours including nights and weekends.
• Ability to perform duties of all positions in the restaurant.

Responsibilities

• Adheres to station guidelines and quality standards.
• Performs assigned shift duties and ensures product quality.
• Contributes to achieving company product goals.
• Maintains customer service focus and handles guest needs.
• Follows policies, safety and security guidelines.
• Ensures adequate shift coverage and responsive feedback.
• Manages inventory levels and controls costs.

Skills

Shift leadership

Customer service

Team collaboration

Effective communication

Problem solving

Education

High School diploma or GED

Serv-Safe Certification

Shift lead experience

Job description

Papa John’s USA, Inc. is seeking a Shift Leader in Covington, GA. The role oversees shifts and work areas to ensure high quality pizza products and strong customer service, while supporting restaurant profitability and adherence to company policies.

The Shift Leader will supervise operations, manage scheduling and inventory, and help drive performance metrics in a fast-paced environment. Flexibility for long hours, including nights and weekends, is required.