Pizza Kitchen Shift Lead, Quality & Team Growth

Papa John's USA, Inc.; Grandview (MO); On-site; USD 18,000 - 23,000; Full time

Job summary

Papa John’s Shift Leader position in the United States focuses on supervising shifts and work areas to ensure high quality products and strong customer service. You will help drive profitability by executing company policies and procedures, and ensuring compliance with laws and safety standards.

Ideal candidates have prior shift lead restaurant experience, a high school diploma or GED, and relevant food service certification. Long hours, including nights and weekends, are expected in this role.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Ability to work long hours (32+ hours) including nights and weekends.

Responsibilities

• Supervise shifts and work areas to ensure high quality products and customer service.
• Follow station guidelines for dough management, portioning, and product prep.
• Contribute to achieving company product goals and restaurant profitability.
• Manage inventory and assist in cash handling and loss prevention.

Skills

Communication

Teamwork

Planning & Prioritization

Problem Solving

Education

High School Diploma or GED

Food Service Certification

Job description

Papa John’s Shift Leader position in the United States focuses on supervising shifts and work areas to ensure high quality products and strong customer service. You will help drive profitability by executing company policies and procedures, and ensuring compliance with laws and safety standards.

Ideal candidates have prior shift lead restaurant experience, a high school diploma or GED, and relevant food service certification. Long hours, including nights and weekends, are expected in this role.