PIV Credentialing Specialist - Secure Access & Data Privacy

Citizant; Greensboro (NC); On-site; USD 38,500 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and Disability Insurance

401(k)

Generous Paid Time Off (PTO)

Flexible Spending Accounts (FSA)

Tuition Assistance

Professional Development Program

Job summary

A leading provider of IT services to the U.S. government is seeking an Enrollment Process Manager in Greensboro, NC. This full-time role involves managing the enrollment process for PIV cards, providing excellent customer service, and ensuring data security. Candidates should have experience in customer service, be detail-oriented, and possess strong organizational skills. The position offers a salary range of $38,500 to $42,000, along with benefits including medical insurance and PTO.

Qualifications

• Experience in customer service or administrative role.
• Ability to adapt to changing security procedures.
• Strong organizational skills and attention to detail.

Responsibilities

• Schedule appointments for PIV card services.
• Accurately document personal and biometric data.
• Verify document authenticity to prevent fraud.
• Communicate effectively with applicants regarding the process.
• Maintain accurate records of each applicant's information.
• Stay updated on policies related to PIV enrollment.

Skills

Microsoft Excel

Customer service experience

Attention to detail

Organizational skills

Interpersonal skills

Confidentiality handling

Education

High School diploma or GED

Job description

A leading provider of IT services to the U.S. government is seeking an Enrollment Process Manager in Greensboro, NC. This full-time role involves managing the enrollment process for PIV cards, providing excellent customer service, and ensuring data security. Candidates should have experience in customer service, be detail-oriented, and possess strong organizational skills. The position offers a salary range of $38,500 to $42,000, along with benefits including medical insurance and PTO.