PINK Store Leader & Brand Experience Coach

Victoria's Secret; Lansing (MI); On-site; USD 60,000 - 95,000; Full time

Job summary

Victoria's Secret & Co. is seeking a PINK Manager who leads with a values-based approach to deliver exceptional customer and associate experiences and grow brand top-line sales.

In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution and reports to the Store Manager or Assistant Store Manager as assigned.

Qualifications

• Experience leading store teams and coaching to improve customer experiences.
• Ability to drive brand standards and merchandising execution.
• Experience in hiring, performance management and coaching at scale.

Responsibilities

• Lead overall customer and brand experience within the PINK business.
• Ensure product presentation and selling behaviors align with brand guidance.
• Own visual execution, storytelling, and category insights.
• Direct reports including PINK Supervisors and Selling Associates.
• Collaborate with Store Manager on talent lifecycle and store direction.

Skills

Leadership

Coaching

Brand standards

Hiring & performance

Visual merchandising

Sales & customer experience

Job description

Victoria's Secret & Co. is seeking a PINK Manager who leads with a values-based approach to deliver exceptional customer and associate experiences and grow brand top-line sales.

In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution and reports to the Store Manager or Assistant Store Manager as assigned.