PINK Store Leader & Brand Experience Coach

Victoria's Secret & Co.; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Victoria's Secret & Co. is seeking a PINK Manager to lead exceptional customer and associate experiences, driving top-line sales in a dynamic store environment. You will align brand direction with daily actions, coach Supervisors, and manage performance to ensure consistent execution of the PINK business.

In larger or more complex stores, you will guide direction, prioritize initiatives, and collaborate with Store Leadership to deliver outstanding results and a cohesive team experience.

Responsibilities

• Drive the overall customer and brand experience within the PINK business, translating brand direction into priorities and daily actions.
• Lead product storytelling and selling behavior to protect the emotional tone of the customer experience.
• Provide category-level performance insights using company tools and reports.
• Maintain sales floor and fitting room standards where applicable.
• Oversee talent lifecycle including interviewing, hiring decisions and performance management with Store Manager guidance.
• Supervise direct reports, including PINK Supervisors and Selling Associates.
• Operate in higher volume or more complex environments, leading performance and direction of the business.

Skills

Leadership

Coaching

Customer service

Visual merchandising

Job description

Victoria's Secret & Co. is seeking a PINK Manager to lead exceptional customer and associate experiences, driving top-line sales in a dynamic store environment. You will align brand direction with daily actions, coach Supervisors, and manage performance to ensure consistent execution of the PINK business.

In larger or more complex stores, you will guide direction, prioritize initiatives, and collaborate with Store Leadership to deliver outstanding results and a cohesive team experience.