PINK Store Lead: Brand Experience & Team Growth

Victoria's Secret; Columbia (MD); On-site; USD 52,000 - 72,000; Full time

Job summary

Victoria's Secret in Columbia, MD seeks a PINK Manager to lead exceptional customer and associate experiences, driving top-line sales. The role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. Reports to Store Manager or Assistant Store Manager as assigned.

The PINK Manager owns visual execution, product storytelling, and category-level insights, while guiding selling behaviors and brand standards across higher volume environments.

Qualifications

• Experience leading teams in a retail environment.
• Strong customer service mindset and brand storytelling.
• Ability to coach and develop selling associates and supervisors.

Responsibilities

• Drive customer and brand experience on the PINK floor.
• Translate brand direction into priorities and daily actions.
• Own category-level performance insights using company tools and reports.
• Maintain store standards for visuals, selling, and fitting rooms where applicable.
• Participate in talent lifecycle decisions with store leadership.
• Lead direct reports including Supervisors and Selling Associates.

Skills

Store leadership

Customer experience

Coaching & development

Job description

Victoria's Secret in Columbia, MD seeks a PINK Manager to lead exceptional customer and associate experiences, driving top-line sales. The role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. Reports to Store Manager or Assistant Store Manager as assigned.

The PINK Manager owns visual execution, product storytelling, and category-level insights, while guiding selling behaviors and brand standards across higher volume environments.