Brand Experience Manager & Team Coach

Victoria's Secret; Washington (District of Columbia); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Victoria's Secret in Washington, DC seeks a PINK Manager to be a values-based leader delivering exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution.

This role reports to the Store Manager or Assistant Store Manager. The PINK Manager drives the overall customer and brand experience, owning visual execution, product storytelling,

Qualifications

• Experience leading retail teams and delivering memorable customer experiences.
• Strong communication, coaching, and people-management skills.
• Ability to interpret brand guidelines and translate visuals to the sales floor.

Responsibilities

• Lead and coach store team to deliver exceptional customer service and sales.
• Oversee visual merchandising and brand presentation across the PINK line.
• Hire and develop PINK Supervisors and Selling Associates; manage performance.

Job description

Victoria's Secret in Washington, DC seeks a PINK Manager to be a values-based leader delivering exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution.

This role reports to the Store Manager or Assistant Store Manager. The PINK Manager drives the overall customer and brand experience, owning visual execution, product storytelling,