PINK Brand Experience Manager

Victoria's Secret; San Jose, Northern (CA, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Victoria's Secret in San Jose, CA is seeking a PINK Manager to lead the store's customer and brand experience and drive top-line sales. This role partners with Store Manager to coach PINK Supervisors and Selling Associates, ensuring consistent execution of visual standards, product storytelling, and daily operations.

The PINK Manager prioritizes talent development, staffing decisions, and performance management, while translating brand direction into actionable priorities and coaching for

Qualifications

• Experience leading a retail team in a fashion environment.
• Proven coaching and hiring experience with performance management.
• Strong customer service mindset and brand focus.

Responsibilities

• Lead PINK team and brand experience to drive sales and customer satisfaction.
• Oversee staffing, training, and performance processes for PINK Supervisors and Associates.
• Maintain visual merchandising standards and product storytelling.
• Collaborate with store leadership to execute brand priorities in daily operations.
• Directly influence hiring decisions and talent development in the store.

Skills

Leadership

Customer service

Coaching

Visual merchandising

Job description

Victoria's Secret in San Jose, CA is seeking a PINK Manager to lead the store's customer and brand experience and drive top-line sales. This role partners with Store Manager to coach PINK Supervisors and Selling Associates, ensuring consistent execution of visual standards, product storytelling, and daily operations.

The PINK Manager prioritizes talent development, staffing decisions, and performance management, while translating brand direction into actionable priorities and coaching for